Set a breakpoint on your developer adoption funnel to inspect what’s working, and why. Don't rely on luck. Gather evidence, debug the hiccups.
Through structured user research, we'll create a clear picture of where your product creates the greatest impact, the docs and affordances it's missing, and concrete next steps that ensure you're building exactly what your developers need.
A healthy support community around your technology creates scaffolding for developers to help each other, which means they spend more time meeting their goals. This success builds word of mouth and cements adoption.
Let's design deliberate systems, practices and channels to harness your community's network effects.
Passionate users who contribute code, docs and bug reports are the backbone of your ecosystem. Aligning incentives with them extends reach far beyond your team.
Together, we'll devise the recognition, prompts, and contribution paths needed to keep your stars invested.
Open source turns software into movements, but managing contributions from strangers places unique demands on your engineers. Let’s reduce overwhelm, proactively.
The right mix of process, prioritization, and rotations can protect finite engineering attention while capturing the power of your emerging community.
Success in devtools is an exercise in making the right investments, repeatedly.
By enlisting your early adopters as collaborators, you can turn hunches into evidence-based roadmaps and activate grassroots advocacy.
When you learn from your users and create context with them as individuals, the resulting relationships change everything. Building scalable, repeatable practices to make this possible takes work, but the results are developers who love your product and demand your success.
Ana Hevesi is your interactive developer ecosystem debugger. She championed the early maker revolution at Shapeways, shaped the Node.js revolution at Nodejitsu, and stewarded the internet’s largest developer community at Stack Overflow.
Today she works with emerging developer tools teams to sharpen their focus on user success and move to the next stage of product maturity.
Our work with Ana permanently transformed the way we engage our users. We were able to validate developer needs and move forward with clarity and confidence in the next iteration of our product.
Peter Pistorius, Cofounder & CEO, Snaplet
Ana Hevesi knows developer communities at scale with a breadth and depth of understanding that only comes with building them. If you've written software over the past 15 years, you've benefited from Ana's insight, consideration and execution at a level of excellence. Ana is the lodestone for every developer community she serves.
Rob Spectre, former VP Developer Network, Twilio
Ana was my team’s secret weapon at Stack Overflow. She has a unique ability to decipher social patterns in technical contexts, and used that to help us serve developers of different generations and cultures just as we were reaching massive scale. You can count on her to synthesize user needs into actionable changes for a project of any size.
Abby T. Miller, former Director of Technology Operations, Stack Overflow
Because you deserve better than guesswork.
Docs and onboarding can't cover every edge case. They don't need to.
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